Print the value of index0
  • Report:  #987519

Complaint Review: Nordyne

Nordyne Maytag IQ Frigidaire NO fix! Maytag IQ System will not dehumifiy my Florida home, AC Tech "People are just ripping them out and going after Nordyne" O'Fallon, Missouri

  • Reported By:
    Jennifer, Sarasota FL — Sarasota Florida United States of America
  • Submitted:
    Thu, December 27, 2012
  • Updated:
    Tue, January 08, 2013

I purchased a top of the line Maytag IQ system for my Florida home.  I immediatly noticed that the system was running all of the time.  It is a split system with a built in dehumifier.  It is now 64 degrees and the AC tech just visited my home.  The humidity is constant at 65% plus, and the only way to fix it is to turn the A/C unit on!  I have looked into having a seperate dehumifier installed, but have been told that will not fix the problem.  I have talked to several A/C companies in town and all are familiar with the faulty systems.  I have heard from 2 companies familiar with the system and both have said people are "ripping them out" and going after Maytag.  This humidity level poses a risk of mold growth, and I have begun to notice mold growing in areas of my home that was built in 1969, and has never had a problem.  I have a $14,000 A/C unit that will not dehumifiy, and my house is "sweating".  There is no solution other than a new system.  Nordyne response "call your tech" techs response "people are just ripping them out".

1 Updates & Rebuttals


anonymous

dyersburg,
Tennessee,
United States of America

ex-employee

#2UPDATE EX-employee responds

Tue, January 08, 2013

In writing this i wish i could give my real name, i would very much love for them to know i wrote this. As much as i despise this company i did love doing what i did and the people i work with on the lines, not the hr people and would like to try again and that is what brought me to this site. I worked at nordyne 4  and a half years i was hvac for 3 of those years and issues like  in these reports  is the reason im not employed there now. i was pretty close the top people that called the shots and one of those people i trusted very much. My issue is if this report can help those people checking on purchasing a nordyne unit or those who has lost their money or maybe more it would make me feel better. when i worked there i was told that they had several lawsuits that was against nordyne because of several fires caused homes to burn and it was then i realize how much relies on safety precautions building these units. When i worked there the numbers was the most important thing to them, i was told to get those units out the door do what it took,cheat them with that i took every step on the ladder even to the corporite office in popular bluff, mo. to get someone to listen to me, keeping those contracts was not worth someones life,myself i lost 3 nephews in a fire. I could not deal with the stress of trying to do the right thing and at the same time catching hell from nordyne, i walked out so if this does help someone at least i got through to someone  

Respond to this Report!