North American Bancard Refuse to pay overage. Troy Michigan
These people are ridiculous to work with. I have been working to cancel this my credit card merchant account with them for 3 months'. Last month they were paid the original quote for early termination before I received the letter and verbal quote of a lesser amount. They refuse to pay the difference even though it is in writing.
The employee Maurice Hall argued with me then stated "well your account is closed, have a nice day" Then hung up the phone on me.
Gpas
Grants Pass, Oregon
U.S.A.
6 Updates & Rebuttals
Gpas
Grants Pass,Oregon,
U.S.A.
North American Bancard
#7Author of original report
Fri, May 15, 2009
This complaint report has been settled. The money that was in dispute was received.
Gpas
Grants Pass,Oregon,
U.S.A.
North American Bancard
#7Author of original report
Fri, May 15, 2009
This complaint report has been settled. The money that was in dispute was received.
North American Bancard
Troy,Michigan,
U.S.A.
North American Bancard response
#7UPDATE Employee
Wed, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)
North American Bancard
Troy,Michigan,
U.S.A.
North American Bancard response
#7UPDATE Employee
Wed, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)
North American Bancard
Troy,Michigan,
U.S.A.
North American Bancard response
#7UPDATE Employee
Wed, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)
North American Bancard
Troy,Michigan,
U.S.A.
North American Bancard response
#7UPDATE Employee
Wed, May 13, 2009
May 12, 2009
Grant's Pass Art Supply
Jeanine Donaghy
227 N W 5th Street
Grant's Pass, OR 97526
Re: 8788290093954
Dear Jeanine Donaghy,
As a business we try our best to keep each client satisfied, but apparently that did not happen in your situation, and we apologize. We have corrected this issue. Per our telephone conversation today I have authorized a credit for the overpayment of your cancellation fees. The amount of the credit is $ 80.00. The refund will be deposited into your bank account on file within the next 4 business days. We apologize for any inconvenience this error may have caused.
If there are further questions please contact me at the phone number below.
Sincerely,
Gregory K. Mosby
Collections Manager
(800) 226-2273 Ext. 1112
(248) 283-6172 (fax)