Complaint Review: North American General Finance

This company was supposed to give my husband and I a loan. They had certain information about us that seemed legit. We checked them out on the internet and the BBB to find no bad claims or false reports on them. At the time they didn't have anything filed at the BBB.
They said we had to send them a security deposit of $662 because of our credit history. We sent that late thursday, SUPPOSED to receive the loan by Friday 6 p.m. or Monday 6 p.m. at the latest.

We never recieved our funds and we sent them the monday Aug 3rd. Thats when we realised everytime we called after that we would get an automated service to leave a message and she no longer answered our calls. The security deposit was sent to a person in Cananda. We did question that and she said that they find loans for people and that is actually who our loan was coming from.
THE PLACE IN CANADA - Don't be fooled....they use different addresses and names to recieve their money but it's always in Cananda, these people tend to use Vancover. I only know that because there is another rip off report on here about the same company. The lady who calls or emails calls herself Pamela Winters and she is the loan consultant. If you try to talk to her you get her message service. When you first call you can choose to talk to customer service but everytime it will tell you that they are all busy.

Before they take your money they will answer their phone so you have no idea that its an automated system. The addresses in CT is either a false address or the address of another business that they are falsly using. The contract they will send you seems legit and it has even been "signed by a law firm". By the way that law firm doesn't exist either. I have contacted the BBB, FTS, and the NTFS regarding this. Now I have to change my bank information because they have that and check my credit report regularly. Just BEWARE of internet loans!

Jamie
Independence, Missouri
U.S.A.