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  • Report:  #767300

Complaint Review: NORTH ATLANTA MAGAZINE CORP THE PUBLISHERS

NORTH ATLANTA MAGAZINE CORP, THE PUBLISHERS AMERICAN READING CLUB THIS IS A HUGE SCAM READ CAREFULLY I WORKED THERE HUGE CREDIT CARD FRAUD CUMMING, Georgia

  • Reported By:
    ARC/ PUBLISHERS/NORTH ATLANTA MAG C — ATLANTA Georgia United States of America
  • Submitted:
    Fri, August 19, 2011
  • Updated:
    Mon, August 04, 2014
  • NORTH ATLANTA MAGAZINE CORP, THE PUBLISHERS
    5175 PERFORMANCE DRIVE
    CUMMING, Georgia
    United States of America
  • Phone:
    770-889-6933 EXT. 1050
  • Category:

I use to work for the company! They have changed their name several
times due to the scam they were doing. I was given the inside reasons
for the name changes. They claimed they were bought out several times
but in reality people were catching on to their scheme, so they had to
dodge the attention. This was told to me by someone who has been working
there for 7 years. Everyone sits in a small room. Each person has a
computer and a headset that pulls up telephone numbers and addresses and
the computer automatically dials the number for the rep. There's a
script that we had to read to each and every person we call. After the
script we set the person up with a package. After the package is set we
send the calls up to a "lead" or as they would say supervisor. After
that the call is out of my hands. After doing some ease dropping on one
of the "leads" call i overheard how they would be billing the customers
and it made completely no sense. For each person there was a different
price and i wasnt understanding why especially after the script says
that they would be charged 18.70 a month for 5 magazines. Just about
everyone in that building has a felony. LOOK AT WHO HAS ACCESS TO YOUR
INFORMATION!!! CRIMINALS!!! This company had a horrible way of getting
new reps. No Background Check, and No Drug Test. The sales reps have no
access to these peoples information except their name and address. THE
LEADS ARE COMMITTING THIS SCAM. I have the direct line to the manager
her name is Kellie the number her direct line is 770 889 6933 EXT 1050
she or someone will answer this line.... And if you think this is a joke
i have her direct cell phone number 770 276 5152 since she harasses you
all call her and harass her... GET YOUR MONEY BACK DO NOT I REPEAT DO
NOT ANSWER ANY QUESTIONS FROM THE PUBLISHERS. THAT IS THE NAME THEY GO
BY IN THE SCRIPT!!!!! IF YOU HAVE ANY QUESTIONS PLEASE RESPOND THERE'S A
LOT MORE BUT TOO MUCH TO WRITE I AM HERE TO HELP IF YOU HAVE ANY
QUESTIONS. I HAD TO QUIT THIS JOB ITS A SHAME AND ITS PITIFUL TO STEALS
SOMEONES HARD EARNED MONEY!

5 Updates & Rebuttals


missmae2392

Blaine,
Minnesota,

SCAM SCAM SCAM

#6Consumer Comment

Mon, August 04, 2014

I was personally scammed by this company and am still recieving harassing phone calls from them, i have continuously blocked their number and they always find a new phone to use and harass me. Itbwas early January that i got a phone call i was getting my kids ready for daycare and was running late to work but decided to answer the phone anyway. And they said i was nominated to recieve magazines for a paymen of $18.75 a month i was like sweet where do i sign up, and they asked me for my card information, but then said oh there was a problem can we have your checking information? I should have hung up right there but i wasnt thinking. So the next day i went to check my account, and the bastards took 2 payments of 85.85 out the same day, i had attemoted to call and cancel but the nmber they called me from was disconnected. So i immediately called my bank and told them to freeze any transactions from that account. And my bank even printed information about how they are some huge scam company. My biggest thing is these people keep calling me and saying i owe them money, I DONT OWE THEM MONEY IN FACT THEY OWE ME MONEY! 


Scarlett

Austin,
Texas,

Happy Customer of North Atlanta Magazine Company

#6Consumer Comment

Wed, April 30, 2014

I was contacted by North Atlanta Magazine Company the day after Christmas 2013. I don't usually engage telemarketers but magazines are something my husband and I enjoy recieving. I spoke to a girl who explained the program and I chose 5 magazine subscriptions that I was to receive. She then transfered me to another representative to go over the order.

I spoke to the second rep who advised me that I would pay my account off quicker by doubling the monthly payment to about $40/mnth. I wasn't thrilled about the monthly payment but was willing to do it. I asked him many questions and was confident that I knew exactly what I was committing to. Both employees were polite and helpful.

After I hung up I had some buyer's remorse, and decided that I would cancel the contract. I had been instructed that I could send back the contract and cancel within 3 days of recieving it. I did just that. Because it was over the New Year holiday, the contract did not come to me quickly, but I sent it back the day it came.

As the calender approached the monthly billing date that my card was to be charged, I had not heard anything back from the company. I was expecting them to charge it anyway and my cancelation be denied. That was not the case. I recieved a call from them about a week later. The rep explained that they were a little behind because of the snow strom that hit Atlanta, but they had recieved my cancelation. After explaining that I was not happy with the monthly payment or the length of the term I had originally agreed to, she offered to drop the payment to about $18 and shorten the term to 2 years (originally 5years!) I was happy with this and have since been a customer.

I like that I can change my magazines if I don't like them or get bored with them. They also send additional bonus magazines to sample. (Who would have guessed I'd like Fast Company better than Glamour!)

The company does call me a lot and offer to give me a discount if I pay my balance off in full. I always tell them that I am happy with my current arangment and they don't push me about it. When I did finally tell them that I was recieving too many calls from them, they marked my account so that I would not be contacted for 90 days.

I feel I made an informed decision to commit to using this company. I have been happy with the services provided and the people I have delt with.


renee26

oklahoma city,
Oklahoma,
United States of America

this is a scam

#6Consumer Comment

Fri, February 08, 2013

they are a scam i looked at my credit card account  seen the take out $75.40 2 times in the same month withthin 2 days of each other  have never recieved a magazine from them talk to somebody there they r rude and they took  my money said she was gonna refund my money back and of course that has never happened  so please don't sit here and say they r not a scam because you know if that had happened to you and your money was taken you would be very upset


haynah9

United States of America

Employee (Real Information)

#6UPDATE Employee

Thu, August 09, 2012

I am a current employee of North Atlanta Magazine Company. The last thing that our company is anything but a scam. The only reason that the prices ever differ is because there are many different ways to pay the payments of 18.70 per month.

You can pay for multiple payments at a time to make the payments quicker. All of the employees learned this during training. The Publishers is not a scam,we deliver all the magazines we say we will and never charge the customer a price they dont agree with.


ally.bear

Cumming,
Georgia,
United States of America

North Atlanta Magazine

#6UPDATE Employee

Fri, July 06, 2012

hey ,
as far as i was concerned North Atlanta Magazine is not a rip off . it may be an aggressive telesales corporation , but there is no credit card scam going on .

the price is the same for everyone , however , there are many different ways to pay it . it is still $ 18 . 70 a month for each customer . sometimes it is easier to lump those many payments of $ 18 . 70 into a few less payments of greater amounts . 

I am a current employee at this corporation and there is no rip - off , or scams that I am aware of .


-- Brooke

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