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  • Report:  #979001

Complaint Review: North Austin Taxi Services LLC

North Austin Taxi Services, LLC Overcharged for Taxi Service Round Rock, Texas

  • Reported By:
    Jeff — Austin Texas United States of America
  • Submitted:
    Fri, December 07, 2012
  • Updated:
    Fri, December 07, 2012
  • North Austin Taxi Services, LLC
    1401 AW Grimes Blvd, Round Rock, TX 78664
    Round Rock, Texas
    United States of America
  • Phone:
  • Category:

The taxi driver (Shannon) arrived on time to transport me to the airport.  I failed to check the meter before we started the trip to the airport.  When I checked the meter a couple of miles down the road, it already read $20.  By the time I arrived at the airport, the driver charged me $101 (including tip).  I took a Yellow Cab home from the airport following the exact same route and the total charge was $63.30 (including tip).  This company ripped me off and refused to provide any refund.  When I complained to the main office, the dispatcher told me the owner does not care about his customer's satisfaction.

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