NORTH COAST AUTO MALL REVIEW: North Coast Auto Mall dedicated to customer satisfaction. Each vehicle available for sale at any North Coast Auto Mall dealerships goes through rigorous inspection by a technician & full reconditioning process ensuring clients get highest quality vehicle. North Coast Auto Mall staffs ASE certified technicians with many years of experiance in automotive repair/maintenance. North Coast Auto Mall's technical staff gets reviewed frequently, offered further technical education incentives. North Coast Auto Mall receives positive rating for commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program benefiting consumers, ensuring complete satisfaction/confidence when doing business with a member business. North Coast Auto Mall made serious commitment to 100% customer satisfaction.
Ripoff Report REVIEW /Commitment to Customer Satisfaction
North Coast Auto Mall joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
North coast Auto Mall approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at North Coast Auto Mall did just that.
NORTH COAST AUTO MALL CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
"North Coast Auto Mall is a US Based, premium automotive retailer that provides the highest quality and service worldwide. We are the logical alternative to your local franchise dealership or independant car dealership because we offer vehicles as new as the current model year, for thousands of dollars less. We can assuredly tell you that there is no one who cares more about our customers and their satisfaction than North Coast Auto Mall. Let us take on the hassle of today's car shopping process. With the changes happening everyday, it is hard to stay ontop of all of the different options out there. We are a leading provider of almost every make and model available in the market. We know all brands, from both a sales and service perspective. Collectively, our dealerships sell over 6,000 vehicles each year! After you call, our team of experts will walk you through the process with ease. You can finally relax once we start tackling your needs. Any need or request that you may have for purchasing a new vehicle can be resolved by one of our sales specialists!"
WHY NORTH COAST AUTO MALL IS BETTER THAN THEIR COMPETITORS
"North Coast Auto Mall unlike their competitors has over 1,500 vehicles in stock. We don't specialize in one brand or product, we know them all. We will never offer you retail pricing like the franchise dealerships, our specialty is getting you the best deal possible. Keeping the customer at heart, we strive to provide a simple and affordable way of transportation. We offer a full range of services to help get you buy a new vehicle, from sales, to finance, to service. We have multiple finance managers on staff, that collectively have over 150 years experience in the field. We have relationships with some of the nations top lenders, like Fifth Third Bank, First Merit, Santander, and Wells Fargo. We can get you financing regardless of your history! When it comes to used vehicles, no one in North East Ohio does it better. North Coast Auto Mall has been serving the community since 2001, over 14 years in business! Collectively, our dealers. After calling and speaking with a sales person, we can schedule a same day appointment, or help you learn what your buying power is with a fast credit application. After the credit application, the sales person will go over your purchase options. Once we have a full understanding of your wants and needs, we will schedule an appointment for you to visit our showroom, and find the vehicle of your dreams! We will go over other solutions, never leaving you in confusion."
NORTH COAST AUTO MALL – STATEMENTS FROM THE OWNER OLEG KISLYANSKY
"My name is Oleg Kislyansky and I am the owner of North Coast Auto Mall. I would like to thank you for taking the time to review North Coast Auto Mall. North Coast Auto Mall provides thousands of used vehicles for sale at rates much lower than any competitor. Come in to North Coast Auto Mall and see why our personalized service makes us the best support team in the world. We pride ourselves on our commitment of providing you the best deal and service possible."
QUALITY SERVICE FROM NORTH COAST AUTO MALL
"At North Coast Auto Mall we pride ourselves in using the highest quality SERVICE. We only employ state licensed sales professionals and ASE certified technicians. We are located in North East Ohio. We truly believe we do the best work and we pride ourselves on providing great service and savings to our client base."
WHAT CUSTOMERS ARE SAYING ABOUT NORTH COAST AUTO MALL
"A very enjoyable buying experience for a change! My wife and I drove 2 hours last Saturday to help our daughter purchase her first car on her own. Alex Niazov met us at the door and was very polite and professional. He had the car we came to look at in 10 minutes a 2014 Ford Focus. My daughter loved the car so we proceded to purchase it. Alex was top notch salesman new his product well and gave us a good fair deal without the back and forth BS that I hate. He then sent car to be cleaned and detailed, he stayed with us throughout the process I said hey dont you need to grab another sale and he said not untill you drive away. An hour went buy and he was upset car was not back so he walked a quarter mile to their detail shop grabbed our new car drove it back so we could get on with our day I was impressed over all a vert good buying experience.” ~ Sam and Pam
"Outstanding. I walked into North Coast only wanting to look at three vehicles I had seen online. I was expecting them not too look as well as they seemed online considering the low prices listed after searching online for several hours. In no time at all I walked out with my new keys in hand. Nick Baron made the process enjoyable and took care of me and my family more then I ever expected. Outstanding Business!!!” ~ jmcnutt65
"Very delightful and comfortable. I talked to Evelynn on the phone after researching some cars online. She was very helpful and set me an appointment to test drive. We then came to the store and met Sammy. He was one of the best salesman I have ever met. He was very personal. My husband and I are were first time car buyers and the whole process was pretty scary to us. Sammy made us feel comfortable and we walked out with a beautiful Chevy Cruze!! I couldn't have been happier with our experience. I will definitely send more customers Sammy's way. I am in love with my new car!!” ~ Jaymaylynn
"Two cars on same day. My wife and I needed to purchase two cars this year to accommodate our family of six, with one car as a commuting vehicle. The USAA car buying service referred us to North Coast Auto Mall for every brand and model of vehicle that we researched. We selected our autos online, forwarded the information to the dealer, and called to inquire. Within ten minutes, Sammy called me back and scheduled a test drive. My wife researched the dealership prior to our appointment: all five-star ratings. The next day, we got exactly what we wanted: two autos of great value at a fair price.
It was the most enjoyable auto-buying experience I have ever had. Sammy listened to us, did not push, did not try and sell us what we didn't need, let us test drive the vehicles on our own, even had one car delivered to our house.
I've already been telling family and co-workers about the great experience with North Coast Auto Mall. I would recommend this dealership to everyone.” ~ dstring1
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, North Coast Auto Mall is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at North Coast Auto Mall and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give North Coast Auto Mall a positive Rating. North Coast Auto Mall made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM NORTH COAST AUTO MALL
They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. North Coast Auto Mall is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
North Coast Auto Mall is dedicated to customer satisfaction and variety. North Coast Auto Mall staffs the highest quality buyers, hand selecting each vehicle that gets stocked into our inventory. North Coast Auto Mall has 100% confidence that their buying team will provide their customers affordable, reliable vehicles, for thousands less than the competition! North Coast Auto Mall receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.
This kind of dedication to customer service means that North Coast Auto Mall will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with North Coast Auto Mall, you are invited to contact them directly via email: oleg@miamicarcredit.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call North Coast Auto Mall directly at 440-317-0010.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with North Coast Auto Mall or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with North Coast Auto Mall.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about North Coast Auto Mall's Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.