Complaint Review: North Pointe Motors

In May of 2012, I bought my first car. I am a woman, and I was only 19 at the time. I had just gotten a job and had a boyfried who lived in California. I needed a car to get back and forth to work, as well as be able to take me down to the Detroit airport so I could go to California. Being 19, I didnt have any credit yet and decided to go with Northpointe because they had a black Dodge Neon SXT that I fell in love with. I went in and worked with Jeff who put the car way above my pricepoint. Being 19, I couldn't afford 230 dollars a month for a car. 

Jeff tried to put me into a car that I didn't want because it was cheaper, even after telling him it was not something I was interested in. He pushed. I got a second job and came back to purchase the Neon, test drove it and decided all was well. Because of my age, the bank REQUIRED a warranty of 5k miles or 6months whichever came first. 2 days, before I hit 6 months, 114 miles after 5k, I started having problems with the car. It would chug, shut off randomly and not restart. I thought it was engine related. 

I brought it to my mechanic who tried the warranty and alas, the 1000 dollar warranty I HAD to have, was worthless. My fuel pump was bad. 350 dollars, no big deal. I get the car fixed, and fight for almost a year, fuel pump after fuel pump, tirods, wheel barrings, suspension, the pulleys on my engine. I understand owning a car cost money in maintenence, but for the 2000+ I sank into it before 1 year was up, was not gonna fly. 

Now I've had the car with minimal issues, but the first year was rough. I will NEVER go back there again. As a 19 year old, moving out, getting married, starting college... a lemon was NOT what I needed and added unneeded stress in my life that caused a GERD flare up that to this day, has not gone down. AVOID THIS PLACE AT ALL COST.