Complaint Review: North United Van Lines

Man Man Man, this company is a big scam. Just read my emails with no reply back. Fax the Mayor's office for this district 1-201-339-0989.

Javier,

It is impossible that I have 9000 to 8500 lbs on this truck. Each cardboard box would have to weight over 300 lbs.
Please adjust the total price of this contract to reflect the above weight so we can resolve this issue as soon as possible.

Contract items:
45 box ( 28 lbs a Piece) = 630 lbs
Dresser = this item is not on the truck
Dresser = 141lbs
3 seat couch, 2 seat couch, 2 seat couch = (all one item, sectional sofa) = 300 lbs
Dresser = 141lbs
Washer = 141lbs
Dryer = 111lbs
Chair = 100 lbs
TV = 45 lbs
Refrigerator = 300 lbs
desk,desk stand,desk stand = (all one item, computer desk) = 158 lbs

Total weight is 2067 lbs

It is impossible that I have 9000 to 8500 lbs on this truck. Each cardboard box would have to weight over 200 lbs.

Please adjust the total price of this contract to reflect the above weight so we can resolve this issue as soon as possible.

P.S please follow the provided links below to get the weight of some of the heavier items being shipped.

Thank You for your corporation,

Dan

2 Dressers: ((( ROR REDACTED LINK FOR SECURITY PURPOSES )))

1 Side-By-Side Refrigerator ((( ROR REDACTED LINK FOR SECURITY PURPOSES )))

1 Washer ((( ROR REDACTED LINK FOR SECURITY PURPOSES )))

1 Dryer ((( ROR REDACTED LINK FOR SECURITY PURPOSES )))

daniel wrote:
I need a copy of the contract with a list of items you picked up and the weight. Again, 8,500 lbs seems like double the possible weight you should have.

email or
fax # (770) 448-3208

Thank You

javier@northunitedvanlines.com wrote:

Dear daniel, 8/7/2006

Thank you for giving North United Van Lines the opportunity to evaluate your move request.
We got your details from Monster Moving and we would like to give you a free estimate for your move.

From our understanding, you are planning to move on 9/1/2006 from Milford, CONNECTICUT 06460 to
Dacula, GEORGIA . Your estimated poundage is 2000lb. There for, the estimated price for your move will be $1000.00. This estimate is calculated based on the weight provided by you. Changes to the weight of shipment will reflect on final cost.
This estimate includes wrapping of the furniture in padded moving blanckets, all taxes, tolls, mileage, loading and
unloading, first flight of stairs free, disassembling and reassembling basic items.

Our company is offering 3 wardrobe boxes or 10 book boxes for free with the move
+ 30 days of free storage !!!! Our prices are very flexible and all of our staff is professional.

Please, give us a call at: 866-899-2346 or 201 - 339 - 4470 or 201-339-4480 anytime between
9:00 a.m. To 5:00 p.m. Monday-Friday And we will be happy to assist you with your move.

* Call today to get a $100.00 discount coupon of your bill (for moves of 5000lb and over).

You can also visit us at www.northunitedvanlines.com

We are looking forward to moving you.

Thank you.
JAVIER.
RELOCATION CONSULTANT
T.866-899-2346
F.201.339.4484
E.javier@northunitedvanlines.com

2005 North United Van Lines, Corp. Phone: 866-899-2346 Fax: 201-339-4484 Email: info@northunitedvanlines.com


US DOT# 1407997 ICCMC# 533718

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((( ROR REDACTED LAST NAME FOR SECURITY PURPOSES )))

Daniel
dacula, Georgia
U.S.A.

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