Northern Leasing Systems ripoff, fradulent, deceptive New York New York
We obtained a merchant account through an independent agent in California. We are a company that sells adult products online. The transaction was done over the phones and the agent then fraudently completed the application for the merchant account and submitted it to a credit card processor. The Agent purposefully left off the fact that we sold adult products. At the same time, he had us sign a lease for a credit card processing machine from NORTHERN LEASING SYSTEMS that he stated was required.
The merchant account was initially approved, and then about 15 days the later credit card processor discovered that the application had been completed fradulently by the Agent and promptly cancelled the account.
We then notified Northern Leasing what had happened, that their independent agent was at fault and since we no longer had the merchant account we had no need for the credit card processing machine. They were extremely rude, informed me that the lease was non-cancellable and that I had to pay it.
I wrote several letters to Northern Leasing explaining the situation and all were ignored as I continued to be billed. Finally, I sent back the machine to their West 31st Street address along with a letter saying I would pay no longer.
They now call my home and office several times a day, are disrupting my business and generally being a pain in the butt. When I attempt to explain to them the situation, they are rude and obnoxious and state the have no record of any correspondence from me. They are, of course lying. They are also rude and obnoxious to my employees who answer the phones.
I have now sent the a letter, signature required, demanding that they no longer call the business during business hours as they are interring with our ability to conduct business. If they continue to call the business phones I am turning the matter over to an attorney for possible legal action for violation of the Fair Dept Collections Act.
If anyone has any other suggestion please let me know.
DO NOT deal with this company. I have never encountered such a deceptive and fradulent company. Their Independent Sales Agents are crooks with apparently no controls and will do and say anything in order to get the sale. This company has no ethics whatsoever.
Thanks,
Fed Up on the west coast
Jack
Chatsworth, California
U.S.A.
3 Updates & Rebuttals
Tina
Canoga Park,California,
U.S.A.
Thanks Bill
#4Consumer Comment
Thu, December 15, 2005
Bill,
I would like to thank you for all your hard work and research on providing consumers with the names, phones, email addresses to representatives at Northern Leasing. And because of you, I was able to get in contact with the right individual who was so graciously assisted me with my problem. Again, thanks and your hard work did not go in vain.
Minh
Federal Way,Washington,
U.S.A.
Just little may be help
#4Consumer Suggestion
Sat, July 02, 2005
I know how to deal with them
1- Close your account don't let them take out any money
2- Don't pay them any penny
3- Make your home phone call (forwarding to your cell phone when they call you will know who call and make you cell phone call forwarding if no reply to northern leasing any number you like
4 Remember if you like to fight with them say f**k them first
5 you don't need to send any letter to them they don't answer to you why you have to pay them when they send a bill to you Don't let them take any f**king money
Bill
Chatsworth,California,
U.S.A.
Contact info for Northern Leasing Systems
#4Consumer Suggestion
Fri, July 01, 2005
Since Northern Leasing only provides a phone to their collection department, and you cannot block your phone number when dialing a toll free line, I thought the following information might be helpful to those who have been ripped off by this company. At least you may be able to talk to someone who might be able to get something done as opposed to treating you in an insulting manner:
Jay Cohen President 212.239.3500 Jay.Cohen@northernleasing.com
Steve Bernardone VP, Chief Information Officer 212.216.8206 Steve.Bernardone@northernleasing.com
Ron Kincheloe Chief Financial Officer 212.216.8204 Ron.Kincheloe@northernleasing.com
Sam Buono VP, Collections / Customer Service 212.457.8404 Sam.Buono@northernleasing.com
Rich Hahn VP,Sales 212.216.8500 Richard.Hahn@northernleasing.com
Sara Krieger VP, Operations 212.216.8202 Sara.Krieger@northernleasing.com
Dinesh Kulangroth VP Finance 212.457.8488 Dinesh.Kulangroth@northernleasing.com
Harry Roth VP, Asset Management 212.216.8258 Harry.Roth@northernleasing.com
Allan Bey Director, Facilities 212.457.8442 Allan.Bey@northernleasing.com
John Fragos Director, IT 212.216.8334 John.Fragos@northernleasing.com
GIlbert Levine Controller 212.216.8222 GIlbert .Levine@northernleasing.com
Natalie Nance Director, Human Resources 212.216.8212 Natalie.Nance@northernleasing.com
Isaac Taylor Manager, Asset Management 212.216.8260 Isaac.Taylor@northernleasing.com
Dave Brunette Accounting Operations Manager 212.216.8238 Dave.Brunette@northernleasing.com
Dalton Jenkins Assistant Controller 212.216.8220 Dalton.Jenkins@northernleasing.com
Reshma Kamath Manager, IT Programming 212.216.8340 Reshma.Kamath@northernleasing.com
Michael Rodriguez Manager,Network Services 212.216.8226 Miguel.Rodriguez@northernleasing.com
Dorothy Szabo Manager, Collections 212.216.8246 Dorothy.Szabo@northernleasing.com