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  • Report:  #547454

Complaint Review: northfacesaleoutlet.com

northfacesaleoutlet.com TNF Jackets Send wrong sized jacket and then offer only 1/3 of the price refund! Internet

  • Reported By:
    aw1 — Vale of Glamorgan United Kingdom
  • Submitted:
    Wed, December 30, 2009
  • Updated:
    Wed, December 30, 2009

I ordered a North Face Jacket size Large from this comapny and they sent a size XXL, when I emailed them to tell them it became apparant that they were based in China. They admited it was their mistake after I sent a photo showing that it was the wrong size, although they told me due to shipping costs I should sell in myself. When I said that I wanted a refund they said that I would have to pay 20 shipping costs, 10 handling fee and 15% re stocking fee-the jacket was originally 70. When I said I wasn't happy with that they stopped replying to me emails and cut off contact.

I would not want anyone else to get ripped off this way so avoid www.northfacesaleoutlet.com!!!!!!!!!!

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