Scammers. Scammed me big time. Never received warranty coverage i still owe thousands to the bank for, not to mention repair bills. They do not hesitate to make their own handwritten corrections to typed paperwork after a purchase anyways. I wouldn't believe a single word what they tell you that you are buying. They actually forged a signature... cannot add anymore details as I will be taking legal action against them.
I'll probably get a follow up comment on here as potential buyers need to be aware and I am sharing what they have done to me - yes I'm sure this is the correct dealer I have the paperwork in front of me and I'm not calling anymore because if its not... busy with a customer, out to lunch, not in, out sick, left early, messages are pointless... either they know its way past that level when other agencies have been involved so its more of their deceit surfacing hoping my statement doesn't deter future victims. Love the car though, one of their best offerings right in the showroom... just wouldve been nice if I agreed to what I've financially obligated to now, which is nearing $10k to date. What they did was illegal, I can't even say beware this needs to be 100% AVOID!
2 Updates & Rebuttals
William Wagner
Atlanta,Georgia,
You are completely aware stop trying to play dumb
#3Author of original report
Wed, November 06, 2013
2007 CLS550 purchase date 1/14/12
Either produce the bumper to bumper 100k warranty Sal told me I was buying or give my money back. .
Figured I'd give you the chance to make good on it, oh well.
You think this is a big game, its illegal to forge signatures.
Leo B.
Long Island City,New York,
A Response From Northstar
#3REBUTTAL Owner of company
Sat, October 26, 2013
Hello WW. I am assuming that you are the same person from Glendale who has posted this claim on another website. As mentioned there, we have no record of doing business with you, based on the limited information you provide about yourself. However, I, as the Manager of Northstar, assure you that we take your claims very seriously and want to resolve this matter. It is simply not our practice to engage in fraudulent activity or ignore our customers. I want to follow up with you personally.
AGAIN, I am asking you to contact me directly so that I can I get hear the full details of your concerns and ideally resolve them. Please feel free to contact me directly at (718) 361-6299 Ext. 104.
Thank you.