Complaint Review: Northstar Nutritionals

I originaly ordered a supplement called "SynerFlex" (214.70).  I wanted to try it to see if it really helped as their advertisement stated (mistake #1). I did NOT check the box for the "Auto Delivery Service".

Since the original order was placed by credit card, (mistake #2) I was surprised to find about 2 months later I was charged again (214.70).  At which time I attempted to contact them through customer service to have this stopped.  I found out the phone number just took you to an auto responder which reffered you back to their e-mail address, so I sent a message asking to have this stopped. (Mistake #3)

Thinking it had been taken care of, imagine my surprise when about 2 months later, I again was charged (214.70).  I again tried contacting this company, through their customer service e-mail account, only to get automated e-mails stating: "We have received your request and it will be responded to within 24-48 hours.

This started over 3-weeks ago and every time I sent a message I received a automatic reply stating that my message had been received and there was no need to send another message.  I finally received a different message yesterday saying they were sorry and just send the product back (at my expense of course).

The problem is, as of this date I have received nothing to send back!  My account was billed over a month and a half ago.  I just want my money back and be rid of this nightmare, is that to much to ask?

If anyone is considering buying anything from this company just beware, they will get you.

Very angry,

Steve C