Complaint Review: Northwest Cascade Inc.

Only one star because I have to.. so kudos to the pump guy. Do yourself a favor RUN the other way and call someone else!  There are better pumping and repair services out there.
So here goes..  Had renters move in in 2014 called FloHawks  to pump and inspect the tank, and make needed repairs...  Guy shows up with a tube of caulk and a small bag of mortar , is done in 10 minutes and says its all good....we are out  over a grand!  Year and a half or so later, I'm selling this home, low and behold,  we need another $ 950.00 repair, so I sign the contract thinking that's what I'm getting..  a repair, NOT!  Bottom of the tank looked the same as it did 1-1/2 years earlier...so I complain about shoddy workmanship..  suddenly they refuse to fix  the tank and want 5K+ to replace it ( knowing I have a sale pending on the property, and in an over the barrel situation, speculation perhaps).  I tell them to stop all work and do nothing ( had someone I trust actually fix it)   Then I get a bill in the mail for cleaning and such claiming they hauled out buckets of rocks ( I saw what they removed, It was the same chunks of concrete they left behind from the last repair!)  At $169 an hour, I was mislead! I signed an agreement for a $950 repair, not a bait and switch  $1029+ inspection charge.  When I went to dispute the bill, I was served a load a fiction. Outright lied to me. They refused to do anything about it, so I will be settling this matter via the courts.

Save yourself the hassle.
FYI I believe Northwest Cascade, Inc. is the parent company of FlowHawks  and Honey Bucket.