Complaint Review: Northwest Dodge

This dealer is a joke. Every time I come there it's a new crew from the GM to the sales staff. I bought two trucks there and I swear the one I bought there this time is the last I will ever buy. There isn't anything bad from my truck. I love it. But I received a bs letter in the mail about three months ago saying they wanted to buy my truck and they would double my tax return. Well this couldn't be further from the truth. They used some flim flam hocus pocus bs to explain this liar letter. I asked repeatedly to speak to the GM and the sales person gave me some excuse that he was busy in meetings. I noticed an office where it appeared to be a GMs office and he was yelling at what looked like managers. The sales person finally went to the office and asked this short man behind a desk if he wanted to talk to an upset but repeat customer. He didn't know I could hear but he said "F$#k him. If he wants to buy a car great. Otherwise tell him to F$#k off.". Then he laughed and went back to his meeting. Later on I asked the receptionist what his name was and they said his name was Jim Hatfield. I asked for his email address and they gave it to me. He never returned any of my emails or phone calls. But sent me some letter thanking me for the business. What a joke. I bought a truck there but later found out that I could have gotten a better deal at spring. Never do business with the jokers unless you want to get treated poorly. Someone should teach that GM about customer service. He sucks.