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  • Report:  #273424

Complaint Review: Norton

Norton Norton Virus Protection a Joke! Internet

  • Reported By:
    Vermilion Ohio
  • Submitted:
    Sun, September 09, 2007
  • Updated:
    Sun, September 09, 2007

I too had a ton of problems and NO help from Norton. After losing all of my files twice, and getting the blue screen of death for a third time, my computer would not restart at all. I had to buy a new computer. I lost the last pictures I had of me and my mom who recently passed away. Norton could not have cared less!

M conner
Vermilion, Ohio
U.S.A.

4 Updates & Rebuttals


Robert

Buffalo,
New York,
U.S.A.

Next time...

#5Consumer Suggestion

Sun, September 09, 2007

If you have a desktop PC:

Pull your hard drive and install it into a friend's PC as a SECONDARY drive - this is a cheap way (compared to hiring someone as myself or other data recovery service) to see if you can access your files. If you can, simply save them to your friends boot drive or burn to a CD or DVD.

Then put your hard drive back into your machine and use your original CD/DVDs and do a full reinstall of all software to put your computer back to the way it was when it came out of the box.

Then use your CD/DVDs you made with your friend to restore the files to your hard drive. This is the cheapest method for you to employ - won't cost you a dime, just you and your friend's time and maybe some DVDs to use for backing up your files.

Or, you can look on the internet for a "data recovery" service to recover the data from your hardrive - be warned, this type of service is NOT cheap!

Good luck in the future.


Robert

Buffalo,
New York,
U.S.A.

Next time...

#5Consumer Suggestion

Sun, September 09, 2007

If you have a desktop PC:

Pull your hard drive and install it into a friend's PC as a SECONDARY drive - this is a cheap way (compared to hiring someone as myself or other data recovery service) to see if you can access your files. If you can, simply save them to your friends boot drive or burn to a CD or DVD.

Then put your hard drive back into your machine and use your original CD/DVDs and do a full reinstall of all software to put your computer back to the way it was when it came out of the box.

Then use your CD/DVDs you made with your friend to restore the files to your hard drive. This is the cheapest method for you to employ - won't cost you a dime, just you and your friend's time and maybe some DVDs to use for backing up your files.

Or, you can look on the internet for a "data recovery" service to recover the data from your hardrive - be warned, this type of service is NOT cheap!

Good luck in the future.


Robert

Buffalo,
New York,
U.S.A.

Next time...

#5Consumer Suggestion

Sun, September 09, 2007

If you have a desktop PC:

Pull your hard drive and install it into a friend's PC as a SECONDARY drive - this is a cheap way (compared to hiring someone as myself or other data recovery service) to see if you can access your files. If you can, simply save them to your friends boot drive or burn to a CD or DVD.

Then put your hard drive back into your machine and use your original CD/DVDs and do a full reinstall of all software to put your computer back to the way it was when it came out of the box.

Then use your CD/DVDs you made with your friend to restore the files to your hard drive. This is the cheapest method for you to employ - won't cost you a dime, just you and your friend's time and maybe some DVDs to use for backing up your files.

Or, you can look on the internet for a "data recovery" service to recover the data from your hardrive - be warned, this type of service is NOT cheap!

Good luck in the future.


Duane

Monroe,
North Carolina,
U.S.A.

Would you provide some

#5Consumer Comment

Sun, September 09, 2007

details please. Your OP does not have any actual information in it other than an opinion that you have.

It would seem to me, that even in a worse case scenario, buying a new computer was overkill on solving this problem you have had. For example, you could have simply reformatted your drive and reloaded the operating system; or you could have done a system restore.

Either way would have cost much less.

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