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  • Report:  #1306509

Complaint Review: Norton Symantec

Norton Symantec Norton Symantec Repeatedly Charges for Subscription that was Canceled Internet

  • Reported By:
    JumboJet — Gettysburg Pennsylvania USA
  • Submitted:
    Thu, May 19, 2016
  • Updated:
    Thu, May 19, 2016

When I decided to change my anti virus software from Norton Symantec to another company, I called Norton to stop the automatic renewal of subscription. I was assured that my subscription was canceled. Since then Norton has attempted to charge my credit card three separate times for the subscription I canceled. Only the viligance of my credit card company has prevented the charge from going through.

Just wanted others to know that canceling a subscription may not stop the charge renewals.

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