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  • Report:  #86410

Complaint Review: Norton Symantic Antivirus 2004 - Best Buy

Norton Symantic Antivirus 2004 - Best Buy rebate ripoff MIAMI Florida

  • Reported By:
    w spfld Massachusetts
  • Submitted:
    Fri, April 02, 2004
  • Updated:
    Thu, April 15, 2004
  • Norton Symantic Antivirus 2004 - Best Buy
    P.O. BOX 028516
    MIAMI, Florida
    U.S.A.
  • Phone:
    866-206-8800
  • Category:

I purchased the 2004 Norton Symantic Antivirus/Antispam software from Best Buy in Feb and sent the rebate slip back within 2 days. 30 days later I received a postcard from Symantic stating I sent the rebate back incorrectly and was advised to go to their website, which I did. I also called. No one will get back to me. I called Best Buy where I purchased it and they directed me back to Symantic. I will never buy any product from Norton or Best Buy again. Buy Buy Best Buy.

Eileen
w spfld, Massachusetts
U.S.A.

2 Updates & Rebuttals


Eileen

w spfld,
Massachusetts,
U.S.A.

I GOT MY $30.00 REBATE THANKS TO YOU

#3Author of original report

Wed, April 14, 2004

I RECEIVED MY $30.00 REBATE FROM MY PURCHASE OF THE 2004 NORTON/SYMANTEC ANTIVIRUS SOFTWARE ON 4/14/04 HOPE THIS CHECK DOES NOT BOUNCE HA HA......HATS OFF TO YOU RIP-OFF REPORT....SINCERELY, EILEEN........TO ALL OTHERS, PLS DON'T GIVE UP....THIS IS NOT FAIR..LET THE BUYER BEWARE OF THIS COMPANY AS WELL AS BEST BUY....ONCE AGAIN...BYE BYE BEST BUY


Eileen

w spfld,
Massachusetts,
U.S.A.

in the process of sending me my $30.00 rebate, Thank you again Rip-off Report

#3Author of original report

Mon, April 05, 2004

I made another call to Symantec on 4/4/04 and finally did get a customer service rep and more less read him the riot act and told him he could see my complaint on the Rip-Off Report on line as well as others regarding Symantec's unfair Rebate Practices and also filed a complaint with the Better Business Bureau in West Palm Beach Fla. Today 4/5/04 i checked my e mail and Symantec told me they are in the process of sending me my $30.00 rebate. I also got an e mail from the BBB and they too are processing my complaint. My advise to others regarding this buisiness is to not give up.......I will see what happens next. Thank you again Rip-off Report..

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