NothingButCostumes Ordered costume, credit card was billed, never received merchandise. Monmouth New Jersey
I ordered a costume from this company on Oct 11. I received a shipment notification email on Oct 13 (no tracking information), and my credit card was billed that same day. I never received my costume. When I call the phone number listed on the website, the recording states they are an "email only" customer service department. The company has failed to respond to any of my numerous emails or messages sent to their "Live Help" over the past 2 weeks. I will continue to try to get my money back, but this has been by far the WORST customer service I have ever experienced!
Alison
Waverly, Tennessee
U.S.A.
1 Updates & Rebuttals
Deedee
Penn Valley,California,
U.S.A.
You should take legal action if neccesary.
#2Consumer Suggestion
Tue, November 18, 2008
When you filed a report with the BBB they should have given you an email address for someone at the BBB in New Jersey. Send them an email and tell them you would like to take legal action. They will send you the information of someone to contact. DO NOT let them get away with this!