Complaint Review: Paul Mitchell Group

RIPOFF REPORT VIP ARBITRATION

SUMMARY OF ARBITRATOR’S DECISION

Paul Mitchell Group, Complainant

v.

Anonymous, Author of Report #1286805,

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Complainant Paul Mitchell Group (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by Author Anonymous (the “Author”) on the Ripoff Report website at www.ripoffreport.com as Ripoff Report #1286805 (the “Report”). The Author accused the Complainant of not providing adequate services. The Complainant denies the allegations. The Author did not provide a response to this matter. Therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.

In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.

In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #1286805, Complainant’s Arbitration Statement, Complainant’s Witness Statements, and supporting documentation.

Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.

The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.

Decided April 26, 2016,

Sandra J. Franklin, Arbitrator

* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail arbitration@ripoffreport.com with the name of the Complainant and Report number.

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((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). 

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)):

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))