Print the value of index0
  • Report:  #1298011

Complaint Review: Nouveau Skin Care

Nouveau Skin Care Nouveau Skin Care and Tranquille Eye CremePO Box 25380Santa Ana, California92799-5380 Ordered a free trial for $4.95 plus shipping and handling. Today a 2nd box arrived and when I called to return they claim they cannot find my information unless I give them my credit card number. Santa Ana California or Nationwide

  • Reported By:
    Chris — Palm Beach Gardens Florida USA
  • Submitted:
    Tue, April 05, 2016
  • Updated:
    Wed, April 06, 2016

Nouveau Skin Care and Tranquille Eye Cream offered a $4.95 trial sample plus shipping and handling.

Now they have auto shipped another larger order without my consent.

I called to return... they cannot find me in their system with the phone number or address they just used to ship to me.

Their auto phone system could not locate me with the address used and needed the last 4 digits of my credit card.

Still unable to locate me in their system they transferred me to man

again unable to locate using my phone number or shipping adress they just used to send 2nd package unless I gave him

the first 6 numbers of my credit card number. 

 

 

Respond to this Report!