Complaint Review: Nouveau Skin Care

2016-04-04

In response to an earlier charge by a consumer, I am reporting that I was also a victim of Nouveau Skin Care's faux promotion. An online promotion, Nouveau offered two skin care products for "free," charging only the shipping costs totalling $10. I received the trial-sized products and then  discovered a charge of $84.75 was applied to my debit card. Unlike the first reporter, I immediately called my bank, which then investigated the scam for me and had the charges dropped. However, today when I did call the company to reorder the products (which were great), I was told to go online to place my order. Once online, I was only allowed to order another free trial, when all I wanted was to purchase the product. I'm interested in seeing what happens this time.