Complaint Review: Nova /Allumiere Skin Care

 I ordered a single product at a trial price of 4.97 then they charged my card an additional charge of $0.12 ,4.97 and then another $0.07 I never received any product .14 days later my card was charged another $103 and thankfully declined other charges by them. I contacted them the same day and ask for a refund. I was told my order had been refused on delivery, I live alone . So they claimed it was my fault ,so no refund would be issued . But they would double the order for any inconvenience .I repeated I wanted a refund ask for a supervisor, was transferred ,was told the same thing by him ,then he hung up. The same day my card was charged another 2.96. I cancelled the card .I never received any product , have been charged a total of $113.76 for nothing.