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  • Report:  #1387178

Complaint Review: Nova Skin Sciences

Nova Skin Sciences SKIN XPERT SERUMGLOWINGSKIN85551 6.12.17:I 'stupidly' bought in to an offer stating: Macy's is going Out of Business. Get Skin care offer for only $4.96. They sent me more addtn'l product and charged $3.96 and then another $0.99 so I let it go. June 27, 2017: They then went into my account and charged me AGAIN for $103,00 + $109.00 consecutively totalling $212.00!! I called them, told them this WAS NOT AUTHORIZED!! Rep told me they would only refund me 40%!! I NEVER AUTHORIZED THIS! I have filed a dispute with my bank. NOVA SKIN SCIENCES IS DISREPUTABLE & DISHONEST!!! SO MAD!! Clearwater, Florida and California Internet -

  • Reported By:
    Lisa — Boulder Colorado USA
  • Submitted:
    Fri, July 21, 2017
  • Updated:
    Fri, July 21, 2017

On around June 9, 2016 I clicked on a Skin Care offer as they stated Macy's going out of business and could get skin care for $10.00. I only wanted the $4.96 offer but they included another two unautorized charges for $3.96 & $0.99 so I let it go.  Then, they turned around on June 26th, 2017 and charged me $212.00 UNAUTHORIZED:

I authorized this:

Jun 12 Debit Purchase - VISA
SKIN XPERT SERUM
On 060917 855-683-3651 CA
REF # 24625677161286197600042
1286197600 $ 0.99-
Jun 12 Debit Purchase - VISA
SKIN XPERT SERUM
On 060917 855-683-3651 CA
REF # 24625677161286197600034
1286197600 3.96-
Jun 12 Debit Purchase - VISA
GLOWINGSKIN85551
On 060917 855-513-3555 FL
REF # 24110397160816005327194
0816005327 4.96-

 

Unauthorized:

Jun 26 Debit Purchase - VISA
SKIN XPERT SERUM
On 062317 855-683-3651 CA
REF # 24625677175286197901006
5286197901 103.00-
Jun 26 Debit Purchase - VISA
GLOWINGSKIN85551
On 062317 855-513-3555 FL
REF # 24110397174816005057324
4816005057 109.00-

 

I called the Rep who told me that she could only refund me 40% of the $212.00 that I was charged without Authorization (even though I was never sent anything else).  I have filed a dispute with my bank.  This Company, Nova Skin Sciences is disreputable and dishonest!

 

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