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  • Report:  #1454662

Complaint Review: NRG Heating and Air Conditioning - canoga park California

NRG Heating and Air Conditioning - canoga park California Unethically charged $1005 for a fix that did not fix the problem and tried to upsell when they came back. Canoga Park California

  • Reported By:
    Mark — Los Angeles California United States
  • Submitted:
    Thu, August 02, 2018
  • Updated:
    Thu, August 02, 2018

Unethical hustlers. Stay Away! NRG charged me $1005 to fix a AIr-con leak supposedly caused by missing valve caps on the air conditioner. This fix was to add 4 lbs of R-22 refrigerant (which costs them about $15-20 a lbs and the $3 valve caps. )

If this fixed the issues I could swallow the 1000% mark up. BUT IT DID NOT! So once the refrigerant leaked out within 2 weeks. They decided to try charge me $1200 to find the  leak again or $4200 to replace the condenser and related parts! Total bait and switch. I have to wonder if the "missing caps", was part of the hustle. In any case stay away.

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