Complaint Review: nss magazine service center

A year ago, I received an ad for a free magazine subscription when I ordered music from buy.com. It said that because I had purchased something from their company as a gift, I could get free trial issues on magazines of my choice. It did not say that I would be charged, and it did not say I needed to cancel it.

Now a month later, I checked my checking account and saw that 95.00 was debited from my account for magazine subscriptions I didn't order. On my bank statement, it gave the name and the phone number of the company. Well, I called the company and all I got was an recording. I couldn't get a human being on the phone to talk to about this. So I went to my bank and filed a complaint of unauthorized charges on my debit card, My bank told me I had to call NSS Magazine and work it out with them. So in frustration, I gave up.

Now the company has done it again! On 6-16-02, I checked my account. There were 2 charges: one for $52.00 and one for $23.00, making it a total of 75.00 and it was from this same magazine company.

I called the company and I got the same bull as before. It gave me an option to cancel my subscription and I did, however, it didn't indicate to me that my money will be credited back to my checking account. Folks I have been royally ripped-off!

iris
memphis, Tennessee