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  • Report:  #13424

Complaint Review: NSS MAGAZINES

NSS MAGAZINES HUGE RIP OFF STOLE MY CREDIT CARD NUMBER

  • Reported By:
    manhattan ks
  • Submitted:
    Wed, February 06, 2002
  • Updated:
    Fri, February 22, 2002

i somewhere along the way took some surveys as well and i dont remember ever asking for any magazines but i started receiving them one day in the mail but when i tried to find out how they got my name i couldnt get any info. so then today i see a $100 charge to my credit card saying the point of sale was this nss_magazines. well you can bet your dollar i will fight this and i will call the company and i will demand a refund and then go to my bank and demand a stop payment of all future charges with this company and rebuke this charge.

i got a refund heres how

ok 1-800621-3247 i believe thats right there are a few other people on here posted on the 5th of feb 02 that have a number listed if i didnt copy it right. anyway i called the number and listened to the automated assistance thing and let it tell me what i ordered and when and all that crap then after it said is that all i can do for you i said no and it started over at the main menu and then i pressed 0 and it said something like are you sure i can help you faster you could be on hold a long time. i told it no i didnt want its help i wanted to wait. then i waited maybe a minute i told the guy nicely that i heard what the automated thing told me but i never received any magazines and i wanted the money refunded to my account and the guy said i will cancel your subscription and i said that great but i want a refund because i dont order magazines over the net and i did not autorize this purchace. and he said they would refund the money in 1 to 2 billing cycles. so if it a recent charge man call them do what i did and hoepfully you will get your money

Jason
manhattan, ks

1 Updates & Rebuttals


Customer

Stamford,
Connecticut,

Please contact us

#2UPDATE Employee

Thu, February 21, 2002

We regret any difficulty experienced with our program and will do our best to address your concerns quickly. Please contact us with your complete name and address at customerservice@magazineoutlet.com.

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