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  • Report:  #1426903

Complaint Review: NTTA.Org

NTTA.Org Sent a bill with fictitious tag picture and said it was similar to mine Dallas Texas

  • Reported By:
    Robert — De Queen Arkansas United States
  • Submitted:
    Fri, February 02, 2018
  • Updated:
    Fri, February 23, 2018

I received a statement from NTTA.Org with a picture of a fictitious tag similar to my tag number and they said I owe them 7.35 for a toll that occurred on 11/09/2017 . My vehicle with the similar tag has been parked at my residence since last May 20 2017. And there is no way it could of been on any tollway in November 2017.

2 Updates & Rebuttals


Charlotte

Beach Park,
Illinois,
United States

The same thing happened to me....

#3General Comment

Fri, February 23, 2018

The same thing happened to me. I live in Illinois, haven't been to Texas since I was a kid in the 70's. I got a notice in the mail that my plate had been photographed on a Texas tollway (The included picture is definitely NOT my plate.). They didn't mention which tollway or a date, just that the payment was late and a $10 late fee was added, plus an additional toll of $2.20. This is either a scam or someone isn't doing their job properly.


Robert

Plano,
Texas,
United States

NTTA

#3UPDATE Employee

Mon, February 05, 2018

I have reviewed your report and the only thing I can think of that may have happened is, the dealership that sold you your car (Subaru Dealer) put your plates on 2 different vehicles.  Everything on our end looks accurate.  Please reply with a phone number si i may contact you if need be.  Please check your front and rear plates tpo make sure they are Arkansas plate - 361VSL

 

My direct line is 214-224-2129

 

 

Robbie Jacobson

 

Customer Care Manager

 

North Texas Tollway Authority

 

Phone: 214-224-2129 Fax: 972-930-2729

 

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