Complaint Review: Nu SDerma aka NUVI skincare

Nu Derma aka NUVI skincare and Vibrante Skincare BEWARE OF SCAM -Unfortunately before checking Ripoff Report on Nov 24 I ordered Nu Derma skincare sample together with Vibrante sample from ad online offering 2 skincare product samples to be used together ,at cost of mailing only for $4.95 each for the samples. The charge of $9.90 was withdrawn from my account within a couple of minutes. I then checked Ripoff Report and saw 11,000 complaints about this company withdrawing $100's of dollars without permission or notice once they have your credit card. I immediately called my bank and canceled the card upon their advice, that no other charges could be made on that card number. I should have known something was wrong when they did not include ability to use Paypal where they dont get the numbers on your card. On Nov 26 I received notice from both NuDerma and Vibrante that the shipment had been made. The notice gave a tracking a # but no address of the companies, only a 800 phone number for questions. I called the Vibrante phone number first and was conected with "customer service" Ann. I told her to close my account, I had canceled my credit card and no further charges to my card could be made. She agreed to cancel my account. Then I called NuDerma, was connected to customer service, and told her there were 11000 complaints about the company charging without permission, so I had canceled my credit card and they could not make any other charges to that card, and if they tried I would bring criminal charges for fraud against them. She refused to close my account, said the complaints were lies, to which I answered 11000 people couldn't all be lying and she hung up on me. Without agreeing to close my account. Santa Ana California