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  • Report:  #1120726

Complaint Review: Nu-Look Cosmetic Plastic Surgery

Nu-Look Cosmetic Plastic Surgery formerly Strax Rejuvenation - Sold their client list to Nu-Look - same address 899 Meadows Road, Boca Raton, Florida Lies, Deceit, Disrespect, Boca Raton Florida

  • Reported By:
    Catloverlady123 — Delray Beach Florida
  • Submitted:
    Tue, February 04, 2014
  • Updated:
    Tue, February 04, 2014
  • Nu-Look Cosmetic Plastic Surgery
    899 Meadows Road, Suite 203
    Boca Raton, Florida
    USA
  • Phone:
  • Category:

Nu-Look Cosmetic Plastic Surgery is a company that purchased their client list from Strax Rejuvenation.  This company has nothing to do with Strax Rejuvenation.  However, when the client comes into their waiting room, they are greeted with the exact same set-up that Strax utilizes at their offices in Lauderhill, Florida. For me, the work done at Strax is excellent.  Their doctors stand by whatever promises are made.

I originally spoke with Nu-Look's office employee who scheduled me for a procedure called "Wrinkle Filler". It was and is a simple procedure.  They quoted me a price of $389.00 which uses the product Juverderm.  I had an appointment scheduled for Monday, 2/3/14 at 10:30 am.  When I arrived there, I went into the examining room and learned that there would not be a physician working on me but a Nurse Practitioner by the name of Anna.

Regardless of what was promised to me by the Office Scheduler, Anna told me that she would not give me the procedure unless she could do more work on my ENTIRE FACE for double the amount of money originally stated.

This did not make any sense.  I had this procedure performed before (not at this facility) and no doctor ever said that they couldn't do this procedure without building up the bill.

Anna refused to provide me with any credible explanation.  I didn't know if she was even licensed to do what she claimed she could do.  Unfortunately, there was no one in the office who could offer me a logical explanation of this entire fiasco.

The original price quoted me was $389 which went up to $800.  The filler originally promised was called JUVERDERM which Anna said she would not use.  She could only use RADISSE.

Although I was irate, I kept my temper intact and walked out of the office like a lady.  Obviously, I will NEVER return to this facility.  If I need any work done, I will drive the extra miles and go to an office called STRAX REJUVENATION in Lauderhill, Florida 33311.  

There should be some kind of monitoring organization for companies such as this.  Clients must be protected. Doctors should be the only individuals who can work on patients.

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