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  • Report:  #1396735

Complaint Review: Nuavive derma

Nuavive derma Nuavive eye cream I ordered the free trail, Nuavive Anti Aging trial (shipping $4.95) and couldn't procede with being stuck with another $4.95 for Nuavive Eye Cream. I called the phone number and asked the Eye Cream not be shipped and charged to me. I was assured this would not be done. I received both products and charges. I did get a trial cancellation notice. Santa Ana California

  • Reported By:
    Scamed — New Jersey USA
  • Submitted:
    Wed, August 30, 2017
  • Updated:
    Wed, August 30, 2017
  • Nuavive derma
    POB 5260
    Santa Ana, California
    USA
  • Phone:
    1-888-661-4611
  • Category:

I responded to the FREE sample (apparently TRIAL) of Nuavive derma anti aging cream. While on the web site

an offer for $4.95 (?) Eye Cream  appeared. You could NOT CONTINUE with that product going on your order.

I immediately called  customer service and told them I did not want the eye cream. I was told it would not be shipped or charged to me. I received the eye cream and was charged $4.95 for it  So, that was $10 for shipping two item in the same size pachage. These two items total 1 ounce. I did get an email canceling my trial and SUBSCRIPTION (?). I will call my credit card company and request NO futher charges be accepted by this company.

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