Complaint Review: Nubian Kinks

Nubian kinks states that your order will ship between 7-10 business days on their website and they send an automated email message stating as such. Here is what the email exactly says: During this time period, we must inform you that orders may take anywhere between 7 - 10 days longer to be shipped out to you. I ordered 3 products from Nubian kinks on May 25th and still have not received my order of 3 products. On June 3rd, Nubian kinks owner sent me this email message: Your order will be shipped tomorrow or Saturday. We put it on hold for the liquid vitamins. You should receive an email with your tracking number.

Sorry for the delay.

Kim

On June 10, 16, and 21st I received their automated email message when I tried to contact them:Thank you for placing an order with Nubian Kinks.

We're delighted for the opportunity to serve you!
Please note that due to the huge volume of responses we've received from our Youtube channel, our stock has been behind schedule. As a result, we are in the process of expanding in order to handle the increase in orders. During this time period, we must inform you that orders may take anywhere between 7 - 10 days longer to be shipped out to you. We're sorry for any inconvenience this may cause.

Also for our customers who purchased hair on our website, your orders will be refunded as we are no longer supplying hair for sale. We will soon be relaunching our website to better reflect our current product line. We apologize for any inconvenience this may have caused.
If you have any questions or wish to request additional information, please contact us at (347)435-0584.

Thank you so much for your interest in Nubian Kinks Products.

Sincerely,

Kimberly Brown
CEO/President

On June 16th I also got this email message:Your order should be shipped bet. Tuesday and Wednesday. You should get an email shortly before with the tracking number.  We are very sorry for the long delay.

Thanks
Kim

This company has very poor selling practices that I order something from New York going to Rowlett,TX on May 25th and it is now June 22nd and I have still received nothing. It has been 22 days in total business days from May 25 until now. IF the products have been mailed on the 17th or the 18th it has been more than 7 to 10 business days, they should have been sending my order overnight.