Nucific Nucific No product sent and no refund given! Tarzana California
Ordered product for $53.95 on 05/16/2018 waiting over two and a half weeks never received the product. Called twice and emailed and they told me they would forward my information to customer service center. I had to call again a week later and they told me they would rush the order and I’d receive an email with tracking, which I never received the email or package. I called on 07/05/2018 and told them I want a full refund. Today, 07/11/2018 still no refund! I reported them to the BBB as well. Buyer beware! Do not purchase anything from them!
2 Updates & Rebuttals
Naomi
Tarzana,California,
United States
Re: Renee - June 11, 2018
#3UPDATE Employee
Tue, April 16, 2019
Hello Renee. My name is Naomi Benson and I’m with Nucific. I regret to read that you did not receive your order nor your refund. I would like to fix this and issue you a full refund right away. Please contact me at naomi.benson@nucific.com so I can look into this and ensure this never happens again.
Renee
Wichita Falls,Texas,
United States
Nucific buyer beware! No product sent and no refund!
#3Author of original report
Tue, June 12, 2018
Ordered product for $53.95 on 05/16/2018 waiting over two and a half weeks never received the product. Called twice and emailed and they told me they would forward my information to customer service center. I had to call again a week later and they told me they would rush the order and I’d receive an email with tracking, which I never received the email or package. I called on 06/05/2018 and told them I want a full refund. Today, 06/11/2018 still no refund! I reported them to the BBB as well. Buyer beware! Do not purchase anything from them!