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  • Report:  #591249

Complaint Review: NUFIC

NUFIC national union fire insurance company credot card fraud new york, New York

  • Reported By:
    kay — Texas United States of America
  • Submitted:
    Fri, April 09, 2010
  • Updated:
    Sun, June 20, 2010

I was charged 31.90 per month for insurance I do not have. They sent the policy info to an unknown email address, and charged my credit card without my permission.

When I called they removed one charge and informed me that it was all done via email and internet. They did not send anything to the home address or po box about the policies.

I have filled credit card fraud charges with my bank on tghis company.

1 Updates & Rebuttals


Bstrdfrnchie

North Charleston,
South Carolina,
United States of America

Truth

#2UPDATE Employee

Sun, June 20, 2010

My name is S. I am a customer service rep. from NUFIC. Given my intimate knowledge of all policies offered from NUFIC I am aware that this policy would have been offered to you upon your calling in to either order something from the television or an advertisement from the internet. It would have also been offered with a secondary policy with a monthly premium of 14.95$. I realize that the outbound phone marketers or inbound sales reps. can be extremely pushy sometimes in their offering, but i can guarantee that they cannot instate a policy without the verbal, written, or typed confirmation from a customer. Its a sad fact that sometimes a customer feels the needs to accept the delayed effective policies to get the pushy salesmen off the phone.

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