Complaint Review: NUFIC

This company got my information from a payday loan site and without any authorization, this company has been debiting 10.95 a month from my bank account. When the bank told me where this was coming from, they gave me the number and I called them to find out who this company was.   When I called I asked questions and they act as they didn't really want to state what the company was. I asked one representative how they got my information he stated that I sent it in by mail, inwhich I knew was not true.. he stated he will cancel and send me a refund for my premiums. Well a week past and I did not see a refund.

I called back and spoke to another representative and was told the refund was declined and I stated why and she could nottell me. I told her that I did not authorize them to come out of my account She said she spoke to her manager and they will only send me 10.95, but i have to request the other through their corporate office by mail and they didnot have a number for corporate office that I could contact. So I asked this representative how they get my information and she stated from a payday loan site. I was angered stated that it was noway that i gave authroization for someone to take anything out.  I was given a mailing address for corporate office, so today I sent in a refund request letter, and we will see!  This is a scam company!!!