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  • Report:  #1352071

Complaint Review: Nutra Life

Nutra Life unknown Business Location Deception unknown Internet

  • Reported By:
    stop the larceny — 3106 Andrews Rd. New York USA
  • Submitted:
    Thu, January 26, 2017
  • Updated:
    Thu, January 26, 2017

On January 26, 2017 I phoned 844-658-3818 and when answered the woman answering had an accent unfamiliar to me so I asked if I was speaking to a customer service agent in the continental United States.  Her immediate answer was no, so I asked in what country is she located then she said Georgia.  Whenm I querried further she became hesitant and pretended she didn't understand my question.  I asked to speak to a supervisor and she tried endlessly to dissuade and delay me.

 Finally, she came back online and told me that the supervisors were unavailable and doesn't know when they'd be available.  I hung up.   I phoned back immediately at 844-658-3817 and got another woman and I asked her if I was communicating with a customer service agent in the Continental United States and she replied yes.  I ask where specifically where and she replied Utah.  I aked her to connect me to a supervisor and was again met with delays and misdirection.  She asked why I needed to speak to a supervisor, and before she could connect me she had to know the reason for my request.

 She insisted that even though she was not a supervisor she could help me. She asked me specifically what the matter was and when I told her about the woman in "Georgia" and why I am getting different information from different agents ans specifically why the last girl said no to USA location the changed her response to yes USA, thw woman asked me if I wanted to place an order and I responded:" It depends on what the supervisor had to say" The woman then said it is to early and no supervisors are available and asked me again if I wanted to place an order and I replied "why won't you answer my original question as to why I am getting inconsistent information and she hung up on me.  

I have only ordered once prior to this communication with them.  I will never from them again.

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