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  • Report:  #1361145

Complaint Review: Nutra Today

Nutra Today Didn't receive item until 3/9/17; that was when they charged me. Supposed to be trial, called, they said no refund. Internet

  • Reported By:
    Vanessa Finney — Lehigh Acres Florida USA
  • Submitted:
    Sat, March 11, 2017
  • Updated:
    Sat, March 11, 2017

I ordered a supplement from Nutra Today that was supposed to be a 30 day trial; but they always charge you in 14 days.

I had not received the item until 3/9/17 - which they charged me the full price on that day.

 

I called to let them know I just got it and had not time to try, and no paperwork was in the mailing to have a number to reach them. Looked on bank statement for phone number.

Their reply was they couldn't do anything about it since it was already charged - would just cancel the account! I asked for a refund of the  $79.25, but they said "nothing they could do." Call if customer service could be of any more assistance. 

Well, they never assisted, did not give a "14 day trial", as the tracking number could show I just received it, but they refused to help or refund.

I cannot afford $80.00, for a product that I don't even know if it will help. This is a terrible company, and I have no way of retrieving my money for something I haven't even tried.

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