Complaint Review: Nutrax CBD Oil

Ordered OIl & Capsulses Nutrax Oil as a free trial and now I am being charged $ 80+ dollars for each of the products. This is such a scam, I called customer support and I was told  that I agreed to some terms and conditions, I explicitly remember the ad I was directed to stating that this was a free trial and would NOT sign you up for a autoship.  The disclosure for cancellation was not well represented these types of offering are a way to scam people out of more money.

I never agreed to sing up for a monthly recurring subscription and if I did it was not clearly defined anywhere on the site I was told it was under term and conditions  again do not recall seeing on the web site, if I would have know this ahead of time I would have not ordered the products.

The package I recieved contained nothing but the two bottles.  NO INVOICE/ PACKING SLIP/ NOTHING

Two weeks later they hit my cc up for just under $90 -- TWICE in the same day which I did not know about until today when someone tried to use my cc & my fraud alert caught it (unfortunately it did NOT catch their first two hits). Then I pulled up my account & saw the two previous charges.  I was told by my cc company that I had to call "Re-Roboot" to get a refund because I had intially given them my card number for the Shipping/handling of the "Free trial".  Synchrony cancelled said card & is reissueing me another since it's obviously been hacked now.

Upon calling was told that they would cancel my monthly subscription but could not give me a refund as I did not  cancel within 17 days ( how could I determine the products are working within 17 days?), the representative went on to say as a "one time only special deal" he would refund $120 -- $60 less than what I was charged.

Celebrities and doctors that participate and endorse in this type of marketing scheme should be ashamed of themselves. Free should be free and these sites should clearly state their intentions on the actual page not on some lengthy terms and conditions statement under a seperate cover. In addition, the invoice (WHICH SHOULD BE IN PACKAGING!!) should also state the cancellation policy and that there will be recurring charges.

As soon as I put my credit card to pay for S&H in the system there was not much other information other than additional offers. SCAM - SCAM - SCAM NUTRAX CBD OIL Free Trial NOT Free Nutraxoil.com

I only trusted these people because one of the radio hosts that I listen to (& trusted) recommended them -- Never again!