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  • Report:  #293244

Complaint Review: Nutritional Science Laboratories

Nutritional Science Laboratories Deceptive free offer, refused to accept return of what was went without my consciously ordering it. Naples Florida

  • Reported By:
    clarkston Washington
  • Submitted:
    Thu, December 20, 2007
  • Updated:
    Thu, December 20, 2007
  • Nutritional Science Laboratories
    1414 Rosemary Lane
    Naples, Florida
    U.S.A.
  • Phone:
    800-580-4421
  • Category:

I accepted an online offer to try Lipocerin, an appetite depressant under the impression it was simply a free sample that I had to pay shipping only on. What is not readily seen or easy to notice is a disclaimer that you have 14 days to decide if you like it and have to pay for the FREE sample after 14 days if it's not returned in that time, PLUS they will automatically start shipping the stuff to you three bottles at a time if you don't return the 'FREE' sample.

When the items I did not realize I was automatically ordering arrived, I called the company and asked to return them. They flat refused, even thought they had just arrived in the mail that morning and were unopened, stating that they absolutely did NOT accept returns from that offer.

I consider this to be a total ripoff because it was deceptively offered as a free sample with it obviously was NOT, since you had to pay for the 'sample' if you decided not to return it. I didn't even realize you HAD to return it, free in my mind is free, not free for a few days then you pay for it.

I'm completely disgusted with this company and will NOT be purchasing anything else from them.

Mirrorsrme
clarkston, Washington
U.S.A.

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