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  • Report:  #1191120

Complaint Review: Nuvie skincare

Nuvie skincare, Reale Phone rep. Sent me a trial skin cream, but started to charge me $89 per month. Offer was misrepresented. Santa Ana, Ca 92704 (UPS store) Internet

  • Reported By:
    AJW2 — Rio Vista, California
  • Submitted:
    Mon, November 24, 2014
  • Updated:
    Mon, November 24, 2014

I found an ad on Facebook offering trial cosmetics every month for $4.95 shipping.

 I received 3 samples, small, when I realized that my credit card had been charged $89 for each sample after the first one.  When I called the telephone # on my credit card statement, I was told I had signed up for a program that only one sample was free, and after that, unless I cancelled, my card would be charged.  The phone rep. told me the address of the company when I asked,  but it is actually a UPS store.  I requested reimbursement immediately, but was refused, except for the most recent charge.  

Upon investigating further, I found this website that reported similar scams, so reported this.  I will be contacting my credit card to find out if they can do anything about this.  

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