O2 Sports No customer service warranty insurance or honesty Chino California
I bought a hot tub from O2 sports on line directly through their website. I spoke several times with their customer service before the purchase and they were very accommodating. However, they delivered the wrong hot tub to my house and this tub was slightly damaged.
I called them right away, they asked me to keep the hot tub and they will send some one to fix the hot tub and add all the upgrades I had paid for with the initial hot tub.
It has been now 5 weeks and nothing has been done, they always say that in 2 weeks some one will come by.
Recently I asked them to take the hot tub back and return my money but nothing. Now I can not even talk to some one becasue they set up an answering machine.
I do not recommend anybody to buy anything from this company. Cheap by you will pay at the end.
Pedro
Bellvue, Colorado
U.S.A.
2 Updates & Rebuttals
P Coy
Brownsburg,Indiana,
U.S.A.
At leats you seam to have recieved a tub that works and got something for your money
#3Consumer Comment
Tue, August 19, 2008
I purchased a tub in march 08 and have recieved nothing but a hard time. No refund no product and now they seam to have droped off theface of the earth. If this is not fraud or theft what is is.
Anonymnous
LAKE FOREST,California,
U.S.A.
Check these other complaints out
#3Consumer Comment
Wed, July 16, 2008
Or do a title search using a zero or the letter "O" in 02 sports. There are lots of things you can do to try and get your money back. Read these complaints and the responses. You may find some useful information and telephone numbers. I would also recommend filing a complaint at the better business bureau...its amazing how few folks have done that and call some of the numbers listed in these other ripoff reports on 02 sports.
Here are the links to the other ripoff reports... copy and paste into your browser and post a comment and read the info:
http://www.ripoffreport.com/reports/0/351/ripoff0351589.htm
http://www.ripoffreport.com/reports/0/349/RipOff0349579.htm
http://www.ripoffreport.com/reports/0/346/RipOff0346469.htm