Oak Creek Homes (Homestar Corporation), American Spirit Homes (distributor) Beware! Never buy an Oakcreek home! Houston Texas
I bought an Oak Creek home from Antonio in Espanola, Nm at his company: American Spriit Homes. Once that guy gets his money from you-- he will never return another phone call to you if you need support.
The house was assembled VERY POORLY. It was like a scene out of candid camera. I wish it had been a joke instead of a nightmare. Through MUCH begging and many months extreme effort we got many of the small things fixed but have major issues still-- like a faulty air flow system that was installed wrong and that we could not get them to fix. We paid for an air conditioning system and they installed a used one which did not work!!!
Since the guy we bought it from completely blew us off--Antonio, I thought the corporate office would be concerned to know about it. No they weren't in fact they are about the rudest people you would ever have the misfortune of having to deal with. Some of the lower level workers are nice, caring people-- like Cheryl Harrera, but don't have enough authority to see the work through and help you with it all.
Over a year has passed now after continuous efforts to try to get them to right the situation. We are exploring legal recourses now.
Derk
espanola, New Mexico
U.S.A.
1 Updates & Rebuttals
Living in a junk trailer
New Mexico,Similar experiences in shoddy Oak Creek Home
#2Consumer Comment
Wed, December 11, 2013
Derk,
I also bought an Oak Creek home in New Mexico and also live in extremely shoddy, poorly built, non-functioning discomfort.
It is more like living in a camping tent or motorhome than living in a house.
I currently have no central heat or air, no electricity in my bathrooms, I am freezing cold because of the lack of insulation, the seal is loose on the door and the cold blows in so I hung sheets over the doors, the trim around many windows is dry rotting and has holes in it, the windows have fallen out of the tracts and I cant get them back in, the siding is falling apart and disintegrating, the floor is getting mushy and squeaky, the ceiling and walls are developing cracks in them, the vents under the house have fallen down or came disconnected, the valves under the toilet/sink have burst three times, flooding the trailer. and more issues...
I am very, very unhappy with living like this... but I have no money to move now. People should be warned that Oak Creek homes are meant to be temporary living or for unwanted guests... not to be purchased as permanent family homes.