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  • Report:  #728823

Complaint Review: oakleysunglasses-usa.com

oakleysunglasses-usa.com Sent wrong product, demanding I pay for shipping and return shipping , Internet

  • Reported By:
    paatcmc — Whitestone New York United States of America
  • Submitted:
    Fri, May 13, 2011
  • Updated:
    Fri, May 13, 2011

Ordered a pair of glasses from this website. They initially e-mail me back saying order didn't go through & ask me to resubmit. When I e-mail them to cancel order cause I was afraid it would result in a double order, they found my info. They ship out of China so I waited 3 weeks and got charged international transaction fee by cc comp. They ship me the wrong glasses. They are refusing to correct the problem stating I should just keep them and give them as a gift to a friend cause it would cost them too much to fix a mistake they admit they made. If I ship back and they are "accidentally lost" they will not be liable, so I should just keep them. I am now in dispute with them. Do NOT order from them. They are HORRIBLE and will steal your money and send you whatever crap they want.

So, I have gone in dispute. My cc comp is nulling the transaction, but get this. Oakleysunglasses-usa.com is now demanding I return the glasses they wrongfully sent & that I pay for shipping. Which if I were to do (i will not pay for their mistake) I would have to pay for registered mail cause they e-mailed me that I should keep/pay for the glasses cause if I would try to return them "they would get accidentally lost & I would be liable). But now since cc comp nulled trans, I need to give THEM $ for the original shipping of the wrong item. Or they will take LEGAL action. Seriously? Dont we as consumers have rights?

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