Complaint Review: Oaks Pawn

I USE TO LIKE THIS PAWN SHOP, when they had decent ppl working there....now they are a bunch of crooks who don't understand how a pawn shop is run! They do not try and negotiate and straight up STOLE FROM MY FAMILY! Just recently my b/f pawned his golf clubs w the bag which we just recently had the funds to retrieve after paying at least 6 months of 25% interest.

Now I understand completely that this is part of the game BUT when my b/f went to retrieve his clubs they had sold his leather Cleveland golf bag and only gave him the clubs back and said since he defaulted once it was theirs....yes he had defaulted once, but came in immediately to make arraignments which they agreed to, and then t proceeded to take his clubs AND bag off the floor to put back in pawn……

HOWEVER later when he went to retrieve his items, the bag was not there. They then proceeded to charge him full price for his clubs WITHOUT the $200+ bag which was part of the initial “pawn” package...WTF! Not only was this just wrong in soooo many ways, every employee in there was rude, nasty and just downright unprofessional. The last crew they had understood ppl struggle and fall on hard times and they would work with you and not try and kick you while you were already down! This new crew is downright GREEDY AND NASTY! THIS PLACE WILL NEVER GET ANOTHER DIME OUT OF ME!!!!!