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  • Report:  #386769

Complaint Review: OAN

OAN i tried to contact Juno Online Svc,using toll-free #. Got switched to OAN unknowingly and got a charge thru Qwest for 18 mins at $2.76 per minute Nationwide

  • Reported By:
    — Loveland Colorado
  • Submitted:
    Fri, October 31, 2008
  • Updated:
    Fri, October 31, 2008

I tried to contact Juno Customer Services using Juno toll-free line. Was told Juno tech support would be charged at $1.95 per min.Juno was not able to help and said there would be no charge.

Got switched to OAN and charged for 18 minutes, the length of time I was with Juno tech support @$2.76 per minute or $50.22. I disputed the charge by notifying Qwest and amt is to be removed. Have not heard from OAN.

Duane
Loveland, Colorado
U.S.A.

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