Complaint Review: OAN Services Aka ACI Billing Services Aka Billing Services Group LLC

I was disturbed to find outrageous OAN/ACI/Teleseven,LLC charges for what appeared to be a directory assistance inquiry for a a Las Vegas phone number on our latest phone bill. We have no family, friends, or business contacts in Nevada, and I knew the call had been billed in error. Also, we never use the 555-1212 method of directory assistance. I use the www when I need a number that I can't find in the book.

The charges for ONE call to 702-555-1212 directory assistance totaled $6.58! The charges were broken down as follows:
Toll calls: $4.33, Miscellaneous charges and credits (USF Carrier Admin Fee): $1.65, Federal Tax: .18, State Tax: .42

I called our local provider, whose bill the charges appeared on, and they informed me that they would remove the charges from my bill, but that I would need to contact OAN.

I contacted OAN and they said that the number only "appeared" to be a inquiry for a Las Vegas phone number. They said that all directory assistance charges were routed to a Las Vegas number--hence the 702 prefix. Sounded somewhat fishy to me at the time, but after coming across the other, similar, ripoff reports I can see a pattern emerging.

We will not be paying that portion of our bill.

Links to several other complaints:
http://www.ripoffreport.com/reports/ripoff97114.htm
http://www.ripoffreport.com/reports/ripoff100109.htm
http://w3.ripoffreport.com/reports/ripoff100783.htm

Be on your guard against this type of OAN/ACI/LLC scam. The related ripoff reports I read have all occurred in the past two to three months.

The company seems to operate under several titles: OAN Services, ACI Billing Services, Billing Services Group,LLC.
I am not sure of their connection with Teleseven, LLC.

Here is all of the info I could collect on all three:

OANServices//ACI Billing Services, Inc.
http://www.oanservices.com
Post Office Box 1175
Northridge, CA 91328
818-678-4626

Billing Services Group, LLC
2700 Patriot Blvd., Ste. 150
Glenview, IL 60025
Phone:847-832-0077
Fax:847-832-9308

TelSeven LLC
http://telseven.com
email: admin@telseven.com
200 Executive Way
Ponte Vedra, FL 32082
Toll Free: 800-731-7777
Fax: 904-285-1002

Pat
Rhode Island
U.S.A.