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  • Report:  #141200

Complaint Review: OAN Services And West Star Communications

OAN Services, And West Star Communications ripoff charging for services not rendered nationwide

  • Reported By:
    wareham Massachusetts
  • Submitted:
    Mon, May 02, 2005
  • Updated:
    Mon, May 02, 2005

On my monthly phone bill noticed a collect call billed to me by weststar communications and since i know noone in Mexico and i knew i had accepted no collect calls from anyone began to investigate.

Called Verizon (my phone company) who gave me a number to call...a week later and i still have not connected with a person at that number ....

i waited on hold for about an hour on one occasion ...the offices were not open(at 9am)at another time...
the announcement tells you to leave a message(which i eventually did get to do - twice) and you will be contacted by a representative in 24 hours ...
a week later and i still have not spoken with anyone from weststar or OAN ...

i called Verizon who say to pay the bill minus the OAN charge...its still not finished as i have my bill paid by electronic withdrawal so must wait for bank statement to see the outcome

June
wareham, Massachusetts
U.S.A.

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