OAN Services INC. And VerizonOAN Services Inc. And Verizon OAN has been charging me for months...and Verizon has let them do it!!! Internet Internet
My husband and I were wondering why our Verizon phone bill was so high each month. Do to our busy schedules, we never took time to read the entirety of the bill; believing that Verizon was billing us in good faith. Today we decided to review the bill and realized that we are being charged $16.00 a month for at least the last 6 months. I immediatley went on line to the website www.oanweb.com to attempt to find out why were they billing me for a service that I never asked for or used for that matter. This is when I found your information and realized that others have been ripped off as well.
Again I have no clue what kind of service OAN Services Inc. was suppose to provide. I have never received any services from them. I would like my Verizon Bill to be credited.
Thank you very much.
Kim S. XXXXXXX-XXXXXXX (LAST NAME REDACTED)
Kim
Waterford Works, NJ, New Jersey
U.S.A.
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1 Updates & Rebuttals
Dawn
Rosedale,Maryland,
U.S.A.
actions to take
#2UPDATE Employee
Fri, June 08, 2007
call your local verizon business office number is provided on page 2 of your bill tell the customer service rep to recourse the charges back to that company and add a miscellanous charge block-this block prevents future billings. Can take up to 1 complete bill cycle to become effective.
I have seen this happen myself by filling out surveys and entering in contest to win shopping sprees & gift cards. This is not verizon's doing. By recoursing charges you will get the credit back to your verizon phone bill. Please help us stop these companies I get at least 1 phone call per day pertaining to this.