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Oan Services.inc ripoff being charge for services never received. Internet nationwide
we are being charge 20.55 a month for voicemail in which we dont have. i have called them before and they assured me they would cancel, but never did. The promotion was we'd recieve a free pager and voicemail. We never got the pager but this is still on our phone bill. i called today aug 27. to have it removed and all they played was a recording then hung up. hope you can elp thank you
Rosellia
coalmont, Indiana
U.S.A.
3 Updates & Rebuttals
Paul
Chicago,Illinois,
U.S.A.
Former OAN Company
#4Consumer Suggestion
Thu, September 04, 2003
OAN Services, Inc. was purchased by ACI Billing, a division of Avery COmmunications in August 2001, and company name was changed to ACI Billing. Charges and other business are still billed/invoiced under the OAN name by some carriers.
Two Phone Numbers you can use to contact them:
818/678-4626 - Corporate Front Office
800/944-9646 - "Customer Service"
If the OAN charges are on your phone bill, file a complaint with your telephone company, and contest the charges and refuse to pay that portion of your bill each month.
Create/Provide a paper trail (i.e. fax, e-mail, letter, etc.), to prove you have attempted to cancel/correct the charges.
Paul
Chicago,Illinois,
U.S.A.
Former OAN Company
#4Consumer Suggestion
Thu, September 04, 2003
OAN Services, Inc. was purchased by ACI Billing, a division of Avery COmmunications in August 2001, and company name was changed to ACI Billing. Charges and other business are still billed/invoiced under the OAN name by some carriers.
Two Phone Numbers you can use to contact them:
818/678-4626 - Corporate Front Office
800/944-9646 - "Customer Service"
If the OAN charges are on your phone bill, file a complaint with your telephone company, and contest the charges and refuse to pay that portion of your bill each month.
Create/Provide a paper trail (i.e. fax, e-mail, letter, etc.), to prove you have attempted to cancel/correct the charges.
Paul
Chicago,Illinois,
U.S.A.
Former OAN Company
#4Consumer Suggestion
Thu, September 04, 2003
OAN Services, Inc. was purchased by ACI Billing, a division of Avery COmmunications in August 2001, and company name was changed to ACI Billing. Charges and other business are still billed/invoiced under the OAN name by some carriers.
Two Phone Numbers you can use to contact them:
818/678-4626 - Corporate Front Office
800/944-9646 - "Customer Service"
If the OAN charges are on your phone bill, file a complaint with your telephone company, and contest the charges and refuse to pay that portion of your bill each month.
Create/Provide a paper trail (i.e. fax, e-mail, letter, etc.), to prove you have attempted to cancel/correct the charges.