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  • Report:  #109376

Complaint Review: OAN Services Inc. - USA Voicemail

OAN Services, Inc. - USA Voicemail Charged monthly fee for voicemail service that I did not order Internet

  • Reported By:
    Nashville Tennessee
  • Submitted:
    Tue, September 21, 2004
  • Updated:
    Tue, September 21, 2004

Recently I received my monthly telephone bill from BellSouth. I noticed that the amount was higher than usual, so I looked at the detail more closely than I normally do.

On page 6 (of 8) of the bill under Miscellaneous Charges and Credits, is listed "Service Provider - USA Voicemail For billing questions call 1-800-944-9646" then it says to contact the Service Provider directly, call . No one ever answers--all you hear is a fast busy signal.

Shown in the left margin, beside this information, is "For OAN Services, Inc. Billing Questions, Call 1-800-926-7514. No one ever answers this number either.

Believe me, I will pay more attention to the detail charges for all of my bills from now on!

Debbie
Nashville, Tennessee
U.S.A.

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