OAN Services (KooltelAmerica.com) (Kooltel America) Charge for unrequested services, by company never contacted Los Angeles California
My December 7, 2008, (Illinois) AT&T phone bill included a charge for $24.67 for some service that OAN Services (Kooltel America) allegedly offers.
When I phoned them, they claimed I had requested the service over the Internet. They were only willing to subtract one of two charges (because my next phone bill apparently has the same charge).
LeeAnn
Zion, Illinois
U.S.A.
4 Updates & Rebuttals
Victoria Director Of Customer Service
Los Angeles,California,
U.S.A.
Please contact us for assistance
#5UPDATE Employee
Wed, February 18, 2009
We apologize for any inconvenience, unfortunately with the information on your posting, we are unable to assist you.
I urge you to contact us at 888 898 0850 24/7 and we will make sure this matter is handled to your satisfaction.
Best Regards,
KoolTelAmerica.com
Customer Support.
Victoria Director Of Customer Service
Los Angeles,California,
U.S.A.
Please contact us for assistance
#5UPDATE Employee
Wed, February 18, 2009
We apologize for any inconvenience, unfortunately with the information on your posting, we are unable to assist you.
I urge you to contact us at 888 898 0850 24/7 and we will make sure this matter is handled to your satisfaction.
Best Regards,
KoolTelAmerica.com
Customer Support.
Victoria Director Of Customer Service
Los Angeles,California,
U.S.A.
Please contact us for assistance
#5UPDATE Employee
Wed, February 18, 2009
We apologize for any inconvenience, unfortunately with the information on your posting, we are unable to assist you.
I urge you to contact us at 888 898 0850 24/7 and we will make sure this matter is handled to your satisfaction.
Best Regards,
KoolTelAmerica.com
Customer Support.
Victoria Director Of Customer Service
Los Angeles,California,
U.S.A.
Please contact us for assistance
#5UPDATE Employee
Wed, February 18, 2009
We apologize for any inconvenience, unfortunately with the information on your posting, we are unable to assist you.
I urge you to contact us at 888 898 0850 24/7 and we will make sure this matter is handled to your satisfaction.
Best Regards,
KoolTelAmerica.com
Customer Support.